Your daily worries will disappear the moment you enter this noble house. When you go inside, your gaze will go to the huge panoramic window and the spectacular mountains of the Bernese Oberland. You can feel the magic of this place, the tranquillity and strength of nature, which hypnotize you both inside the walls and outside. Here you will immerse yourself in a great atmosphere in which you can feel the connection between harmony with nature and the latest wellness and spa technologies. Excellent hospitality from the first step on the territory of our hotel which makes our guests coming back over and over!
Hotel Manager David Romanato of ERMITAGE Wellness- & Spa-Hotel, with pleasure agreed to answer the questions posed by our Managing Director Vasily Maslov.
V.M.: Could you tell a little about the location of the resort and its peculiarities?
D.R.: Even though Gstaad developed to one of the world’s most famous and glamorous ski destination, the cordial and down-home character was always formative. The Gstaad brand today is synonymous with stylish charm and discreet understated luxury, which Gstaad's famous royal guests and visitors from the worlds of film, art, sport and science have come to appreciate. The snowy surrounding with the magical mountains and lakes invites you to an unforgettable winter experience. There at Gstaad-Schönried the ERMITAGE Wellness- & Spa- Hotel is your direct access to the largely ski-area with its 200 sqm of diversified slopes and unique winter sport supplies.
V.M.: What can you tell us about the nature and landscape that surrounds the resort?
D.R.: The ERMITAGE Wellness- & Spa-Hotel stands just amid the beautiful Swiss nature so our guests enjoy a wonderful and unobstructed view to the stunning alpine panorama. Also we are a perfect starting point to explore the snowy mountains, impressive forests and peaceful lakes of Gstaad. I would say there are just a few places worldwide that can offer such a diversified landscape. Visitors just love the wide natural area with its many superb places and of course with the Glacier 3000, the only glacier ski area in the Bernese Oberland.
V.M.: The ERMITAGE Wellness- & Spa-Hotel is one of the leading Bernese five-star resort situated in Gstaad-Schönried. What types of services can you provide? What is so special about your hotel that others do not have?
D.R.: It’s that familial, hearty hospitality but yet that first class and glamorous charm you feel when you enter our chalet resort. Every single detail is meant to make our guests feel at home. Therefore we created many different services, with which we spoil our guests: Our "3⁄4 gourmet board" for example. This unique service includes our substantial breakfast buffet, a midday snack with soup and salad buffet, a superlative afternoon-cake session, and a noble dinner with various menu selection including basic vegetarian to gourmet.
Then our "Wellness Basic Package" with the free access to our 3'500 sqm wellness area. We're proud to provide one of Switzerland most significant wellness oasis for our guests. And not to forget: Our hotel is directly at the ski area but even though very calm situated. So our guests do not need any shuttle bus and can squarely relax after a sporty day on the slopes. These are just a few things to make sure we let no wish be unfolded!
V.M.: Among other things, what do you offer to tourists in terms of entertainment programs?
D.R.: Throughout the day our house provides a wide selection of activities for our guests in every weather condition. Whether you're up to challenge a friend to a squash-match or join a group activity, you'll find a lot of options to test your fitness. To increase your well-being after an eventful day on the slopes you can spoil yourself in our 3'500 sqm big and manifold wellness oasis. Or if you're in the mood for a thrilling movie just visit our in-house cinema.
As well our unique Million Star Bar by Swarovski with its wide variety of cocktails and drinks and our Davidoff Cigar Lounge makes your stay a special experience.
V.M.: By the way, how can you surprise families which want to brighten up a quiet cozy holiday?
D.R.: Beside the above-mentioned activities, the ERMITAGE Wellness- & Spa-Hotel is also an attractive starting point for exiting family excursions. Our guest relations managers are pleased to prepare an originally trip for families. But also our inhouse service is a big plus for an entertaining family holiday. We have 7 different restaurant parlours, amongst others our great «Fondue Spycher» with one of the best Swiss cheese fondues in the whole Saanenland, also we have many different inhouse facilities to do sports, to relax or to enjoy a funny gaming night with the whole family.
V.M.: What events in Gstaad or your hotel are planned, your visitors should not miss?
D.R.: In Saanen on December 6, 2018 you will be able to visit the beautiful Christmas market with its popular glamour and enchanting charm. Also on December 28, 2018 till January 06, 2019 in the region of Saanen, there will take place the 13th New Year's musical festival - a popular festival of classical music with concerts in different places. From January 24 to January 27, 2019 the first-ever and only race UCI on snow named «Snow Bike Festival» will be a great spectacle in Gstaad. There are many more events that can be experienced in and around our village.
V.M.: It sounds very charming and fascinating, and how can our tourists get to the ERMITAGE Wellness- & Spa-Hotel in the most comfortable way?
D.R.: The two airports nearest to the Hotel are the airport Bern (21⁄2 hours distance) and the airport Geneva (31⁄2 hours distance). The public transportation in Switzerland is one of the world’s best, so our guests will travel reliable and comfortable to our beautiful village Gstaad- Schönried followed by a complimentary pick up at the train station of Gstaad-Schönried.”.
V.M.: We express our thanks to your dignified answers, but in order to sum up what guarantees can you provide for your guests?
D.R.: We guarantee our guests an unforgettable stay, either they visit us for some calm and relaxing days or for sporty and eventful holidays. We guarantee unexpected and cordial surprises our guest will enjoy to remember. And last but not least we guarantee an unique service in a very especial location high up in the beauty of our Swiss mountains.
Interview was prepared by Assistant translator Karina Belaya and Manager of ski web portal skitours.com.ua Teslenko Andrew